COVID-19 & Your Safety in Greenville, SC

Here at Audi Greenville, we take your safety and well-being seriously. We're taking steps to ensure both our employees and customers can reduce their exposure to the virus. We're following the CDC's guidelines by keeping our work space clean and asking infected workers and customers to stay home. Keep reading to learn more about our latest efforts.

GREETINGS.

We have advised all dealership employees to suspend handshakes and physical contact with our guests. While it is normally our policy to greet guests with a handshake and a smile, we are taking precautionary measures against spreading illness. The smile and guest focus will continue!

SANITATION.

Our janitorial staff and employees have been instructed to increase their focus on disinfecting high-touch surfaces within our offices and dealerships. Specifically, we have contracted three additional hours with our cleaning team dedicated to disinfecting our facilities every day.

SUPPLIES.

We have secured extra supplies of disinfectants, alcohol wipes, hand sanitizers and gloves for employees and guests to use. If you are in our dealership and service center and would like to use any of these items, please ask a team member.

GUEST VEHICLES.

Our dealership employees have been instructed to start implementing the use of plastic seat covers, mats and plastic steering wheel covers on all guest vehicles. These items will not be removed until the vehicle is delivered to you and a team member will remove these items using gloves.

LOANER VEHICLES.

Loaner vehicles will be thoroughly cleaned and sanitized using proper cleaning materials after each customer’s use.

FOOD SERVICE.

Dealerships will now serve pre-packaged snacks rather than fresh food products.

EMPLOYEE HEALTH.

Our team members are prohibited from reporting to work without self-quarantine and doctor’s certification if they have been exposed to a COVID-19 patient, if they have traveled to a high-impact area (as determined by the CDC) or have taken a cruise. As a company, we have also paused all non-essential business travel.

"TOUCHLESS" PICK UP, DELIVERY, & SALES

We are offering complimentary pick-up & delivery for any service within a 10 mile radius of our dealership. Call or email us at service@stevewhitevwaudi.com to schedule. Pick up & delivery is available Monday through Friday between 9 am to 3pm. This option allows our guests to avoid contact with members of our team. We will complete your service requests and return it sanitized and ready for you to drive. This is a great option especially for our elderly and vulnerable customers in a time of uncertainty.



While there is a lot of uncertainty because of COVID-19, we are grateful you have entrusted us to help you purchase and service your vehicle. We are closely monitoring this evolving situation, and we will continue to update you with any changes to our company policies.

Thank you for your loyalty and understanding.

If you'd like to learn more about how we're committed to preventing the spread of COVID-19, just give us a call. Located at 200 Duvall Drive, Greenville, SC 29607, we proudly serve Spartanburg, Anderson and the Upstate.